Apr
8
Talent Management
April 8, 2008 |
Jitendra Valera writes in Legal week that knowledge and experience management is one of the top four most important strategic challenges faced by the UK’s leading law firms. This was identified following a recent survey of the UK’s 125 largest firms, 73% of those surveyed rated it as either a ‘very important’ or an ‘important’ issue.
Retaining and exploiting the knowledge and experience within a firm, and being able to use it to the greatest competitive advantage, has always been a key management challenge. Its importance in recent years is heightened as the level of churn among qualified lawyers increases.
- How do you ensure that the knowledge and experience of departing lawyers is not entirely lost to the firm when they walk out of the door for the last time?
- How do you ensure that the knowledge and experience of those who replace them is marshaled and maximised as quickly and effectively as possible?
The article identifies a three pronged approach
- Look at how law firms can best retain and exploit knowledge and experience when staff turnover cannot be avoided. Innovative technology has a huge role to play here.
- компютриEnsure that internal attitudes to the sharing of knowledge and experience are supportive. If information is not shared, is not used or is not regularly updated, it is valueless.
- Firms must take measures to try to reduce staff turnover. This is an area which law firms have grappled with for many years, often unsuccessfully.
The importance of retention is where JCLEllite comes in, with the concept of contracting and providing experienced staff to fill the gaps, or a flexible approach to the work that ensure that the talent can be retained, while the work life balance maintained.
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